Privacy Policy for Call Home The App

Thank you for choosing CALL HOME! We are committed to protecting your privacy and ensuring a secure experience while using our VoIP softphone. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using , CALL HOME you agree to the terms described below.

  • Account Information: To use CALL HOME, you may need to create an account. We collect and store information such as your username, email address, phone number, profile picture, location, language preferences, and other information.
  • Call Data: We process data related to your voice and video telephony calls, including call duration, participants, and timestamps, to enhance service quality.
  • Images: in order to deliver video communication the app will access your camera and transmit images to the other party
  • Contact Lists: in order to enable you to call your contacts, we will ask your permission to access your contacts and the app will in some situations, upload this information to our servers in order to enable you to call those contacts, in other scenarios the contact list will only be accessed
  • Content: If your app supports messaging services, we will transmit the messages you send and receive, which may involve sending images, files, videos, and other content you choose to attach to these messages
  • Usage Data: we will collect usage data such as crashes and other behavior to improve our app and its service, including phone type, GPS location, language, IP address and other settings
  • Payment information:
  • Service Improvement: We use collected data to enhance and optimize CALL HOME s performance, features, and user experience.
  • Communication: We may use your contact information to send important updates, announcements, or respond to your inquiries.
  • SMS Permission Usage (Android only): On Android devices, our app may request access to read incoming SMS messages. This access is strictly limited to detecting one-time messages that start with <#> CALLHOME: and contain a secure call link. These messages are used solely to trigger incoming call notifications in countries where internet access may be restricted (e.g. under zero-rated mobile data plans). The app does not access, store, or share any other SMS messages or user content.
  • Security: Your information is crucial for ensuring the security and integrity of our services, detecting and preventing fraud or abuse.
  • Third-Party Service Providers: We may share your information with trusted third-party service providers to assist us in delivering and improving our services. These providers adhere to strict data protection standards.
  • Legal Compliance: We may disclose your information if required by law, or to protect our rights, property, or safety, and that of our users.
  • Account Controls: You can manage and update your account information through the CALL HOME settings.
  • Communication Preferences: Opt-out of non-essential communications by adjusting your notification preferences.
  • Data Deletion: Contact us to request the deletion of your account and associated data.
  • We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.
  • We may update this Privacy Policy to reflect changes in our practices. Check back periodically for the latest information.
  • If you have any questions, concerns, or requests regarding your privacy, please contact us at support@econetwireless.co.za

By using CALL HOME, you acknowledge and agree to the terms outlined in this Privacy Policy. We appreciate your trust in CALL HOME and are committed to safeguarding your privacy.